Support Center
Last Updated: August 2026
Welcome to the MySoulFoodRecipes.Com™ Support Center. We're here to help you get the most out of your cooking experience. Below you'll find answers to common questions and ways to reach our team.
Contact Us
Email Support
For any questions, feedback, or issues, email us at support@mysoulfoodrecipes.com. We aim to respond within 1–2 business days.
Report a Problem
Found a broken recipe link, incorrect information, or a community guideline violation? Email support@mysoulfoodrecipes.com with details and we'll look into it.
Subscriptions & Billing
How do I subscribe?
You can subscribe to Kitchen Circle ($4.99/month or $39/year) or Queen's Table ($9.99/month or $79/year) by visiting our Pricing page on the web.
How do I cancel my subscription?
- Web subscribers: Log in, go to My Dashboard → Billing, and click "Manage Billing & Subscription" to cancel through our secure Stripe portal.
- Mobile app subscribers (App Store/Google Play): Cancel through your device's subscription settings (Settings → Apple ID → Subscriptions on iOS; Google Play Store → Subscriptions on Android).
Will I get a refund?
We offer a 7-day free trial on web subscriptions. After that, subscriptions are non-refundable, but you can cancel at any time and retain access until the end of your billing period. For App Store/Google Play subscriptions, refunds are governed by Apple's and Google's respective policies.
Account & Profile
How do I create an account?
Tap the menu icon and select "My Dashboard" to sign up or log in. You'll need an email address to create an account.
How do I delete my account?
You can delete your account at any time from My Dashboard → Billing → Danger Zone → Delete Account. This permanently removes your profile, saved recipes, and personal data. This action cannot be undone.
If you're unable to access your account to delete it, email support@mysoulfoodrecipes.com and we'll assist you.
Using the App
How do I save recipes?
Tap the bookmark icon on any recipe card or recipe page. Free members can save up to 10 recipes; Kitchen Circle and Queen's Table members get unlimited saves.
How do I submit a recipe?
Use the "Add Recipe" button (the + icon on mobile) to submit a community recipe or import one from a URL.
How do I create a grocery list?
On any recipe page, tap the grocery cart icon to add ingredients to your list. Kitchen Circle members can generate full grocery lists from meal plans.
How do contests and voting work?
Visit our Contests and Showdown pages to participate. Free members get 1 vote per contest; paid members get unlimited votes. See our Community Guidelines for rules.
Technical Issues
The app is running slowly or not loading
- Close and reopen the app
- Check your internet connection
- Update to the latest version from the App Store or Google Play
- Clear your browser cache (web version)
If problems persist, email support@mysoulfoodrecipes.com with your device model, OS version, and a description of the issue.
Policies & Guidelines
About MySoulFoodRecipes
MySoulFoodRecipes.Com™ is a community-driven platform celebrating the rich tradition of Soul Food cooking. We offer curated recipes, meal planning tools, contests, and a community of home cooks sharing their love of Southern cuisine.
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